Responsible Gaming

Our commitment

We want cricket to be the reason you are here, not the pressure of chasing a loss. Responsible gaming is built into Cricket99 from the moment you register. The controls sit on your dashboard, not hidden in a menu, so you can manage how you play at any time.

Tools on your account

• Deposit limits: set a daily, weekly or monthly cap on what you can add to your account.
• Session reminders: get a prompt after a set period so you always know how long you have been playing.
• Take a break: pause your account for a chosen period when you want time away.
• Self-exclusion: lock yourself out for a longer term when you need a firmer stop.

To set any of these, open your dashboard or message our support team, who will apply the controls for you.

Signs to watch for

Betting may be becoming a problem if you notice any of the following:

• Spending more time or money than you planned.
• Chasing losses with bigger bets to win them back.
• Betting money meant for essentials such as rent, bills or food.
• Hiding your betting from family or friends.
• Feeling anxious, low or irritable when you are not betting.

Tips for staying in control

• Decide a budget before you start and stick to it.
• Set a time limit for each session.
• Never bet to recover a loss.
• Treat any winnings as a bonus, not expected income.
• Take regular breaks and keep betting as one part of a balanced life.

Protecting minors

Betting is strictly for adults. We verify age before a first deposit, and we ask parents and guardians to keep devices and payment details secure. If you share a device, consider using parental control software to block gambling content from anyone under 18.

Where to get help

If you are worried about your own or someone else's betting, independent, confidential support is available:

• BeGambleAware.org - free information, advice and support.
• Gambling Therapy - global online support in multiple languages.