Privacy Policy

Last updated: 21 August 2026

This Privacy Policy explains how Cricket99 ("we", "our", "us") handles the personal information of people who visit crickets99.live and use our services. We are committed to protecting your privacy and handling your data openly and lawfully. By using Cricket99, you agree to the practices described here.

1. Information we collect

We collect information you provide directly and information gathered automatically as you use the platform.

• Account details: name, date of birth, email address, mobile number and the password you set at registration.
• Verification data: documents and details used to confirm your age and identity where required.
• Transaction data: deposits, withdrawals, betting activity and payment identifiers such as UPI references.
• Technical data: IP address, device type, browser, and usage information collected through cookies and similar tools.

2. How we use your information

• To create and manage your account and provide our services.
• To process deposits and withdrawals in Indian rupees.
• To verify your age and identity and to prevent fraud.
• To provide customer support through WhatsApp and email.
• To meet legal, regulatory and responsible gaming obligations.
• To improve the platform and, where you allow it, to send service updates.

3. Legal basis for processing

We process your data to perform our contract with you, to meet legal obligations, to protect against fraud and misuse, and, where relevant, on the basis of your consent. You may withdraw consent for optional processing at any time.

4. How we protect your data

Every session runs over 128-bit SSL encryption. Passwords are hashed and stored securely, never in plain text. Access to personal data is limited to staff who need it to do their work, and we apply technical and organisational safeguards to keep your information secure. No system can be guaranteed completely secure, but we work continuously to protect your data.

5. Sharing your information

We do not sell your personal data. We share it only with payment providers, identity and age-verification partners, technology suppliers who help us run the platform, and regulators or authorities where the law requires. All partners are expected to protect your data to the same standard we do.

6. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, measure how the platform is used and keep the service secure. You can control cookies through your browser settings. Blocking some cookies may affect how the platform works.

7. Data retention

We keep your information for as long as your account is active and for any period required by law or regulation after it closes, particularly for financial and anti-fraud records. When data is no longer needed, we delete or anonymise it securely.

8. Your rights

• Access the personal data we hold about you.
• Ask us to correct information that is wrong or incomplete.
• Request deletion of your data where there is no legal reason to keep it.
• Object to or restrict certain processing.
• Withdraw consent for optional communications at any time.

To exercise any of these rights, contact us using the details below.

9. Children and age limits

Cricket99 is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If we learn that an underage person has registered, we will close the account and delete the associated data.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with a revised date. Significant changes will be communicated where appropriate.

11. Contact us

For any privacy question or request, message us on WhatsApp, email support@crickets99.live, or use our contact page.